Our Service

“Our telehealth system is too clunky.”

“making telehealth bookings and accepting payments is too complicated.”

“the technology is just not there yet.”

“I don’t know if my patients will understand how to do a video-consultation.”

“the Medicare rebates aren’t worth the hassle.”

We understand these sentiments, because we held them too. As medical specialists, we understood the need for telehealth in Australia. We have been doing telehealth consultations for years and witnessed many needlessly complicated setups and have used our experience to create an easy way for doctors and practices to see their own patients online through video-consultations.

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Keep rapport and maintain your therapeutic relationship with your patients

In the era of Covid 19, or faced with barriers of distance, mobility or being time-poor, continuity of care is not a problem.


Easy payment transaction

You bill your patients according to your fee schedule. Credit card payment is electronic. No more taking credit card payments over the phone.


Making appointments online

You set your availability online, and patients select their appointment within those limits.


By Australian doctors, for Australian doctors

As medical specialists, we use this product too. So we need it to work well, just as much as you do!

Blog posts

So you say you love Telehealth. How’s it working out for you?

If you’ve been tinkering with Telehealth, there’s probably one unsettling aspect that’s is starting to frustrate you; inefficacy.


Telehealth considerations for a sustainable service – Ruminations from an online doctor

You’ve done it! You’ve been a doctor for a while now. You always knew you wanted to setup your own practice.


Case studies

Diagnode was based on our original online Telehealth service DermoDirect. After years of experience and improvements we have developed Diagnode into a platform that enable customisation of Telehealth for any medical clinic. We have set up Diagnode Telehealth Platform for multiple clinics including Darwin Dermatology and Adelaide Dermatology Associates.

Dermo Direct

The team from Dermo Direct has been using the Diagnode platform since 2018. It is an award-winning telehealth service.

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Darwin Dermatology

Darwin Dermatology has been using the Diagnode platform to offer online consultation.

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Adelaide Dermatology Associates

Last year, Adelaide Dermatology Associates started using the Diagnode platform to offer telehealth service.

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Dr. Chris Ross and Dr. Dev Tilakaratne are specialised Dermatologists who live and breathe telehealth. They were awarded the 2019 NT Emerging and Energised Telstra Business for the Teledermatology service, Dermo Direct, which is powered by Diagnode.

Dev Tilakaratne


Dr. Dev Tilakaratne


Dr. Dev understands the barrier of distance to providing healthcare. Based in Darwin, he sees patients from all around the Top End in person, and patients from all around Australia in online video consultations.

Christopher Ross


Dr. Christopher Ross

BSc(BiomedSc)(Hons) BMBS FACD

Dr Chris is based in Adelaide, but travels to Darwin and rural South Australia to see patients. He does consultations online for patients from metropolitan, rural and remote areas in Australia.

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Contact details


Darwn, NT
Adelaide, SA



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