The system offers a highly configurable appointment type feature that allows clinics to customise the appointment options for both initial and follow-up appointments independently. With this functionality, clinics have the flexibility to determine whether each appointment type can be booked through video, telephone, or in-clinic consultations. Furthermore, they can establish distinct pricing, durations, and urgent pricing for initial appointments and follow-up visits.

Within each appointment type, clinics can assign unique values for video, phone, or in-clinic consultations across the aforementioned attributes. This comprehensive setup enables clinics to achieve full dynamic management of their appointment types, tailoring them to their specific requirements. Additionally, practitioners have the ability to override these default values, allowing them to personalise the settings according to their preferences.

By providing such extensive customisation options, the system empowers clinics to optimise their appointment management process, ensuring that it aligns with their workflow and meets the needs of both the clinic and the practitioners. This level of configurability enhances the overall efficiency and effectiveness of the appointment scheduling system, resulting in improved patient experiences and streamlined operations.